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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A context menu will show up. It comprises thorough information about all the operations that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast library of educational video clips clarifying how to use our web hosting Control Panel. They're made for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, take a look at our comprehensive Frequently Asked Questions database, which includes questions asked by actual customers and provides real solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, you can get in touch with our excellent team of customer service technicians available 24-7 and ready to assist you with any query. Each trouble ticket you open will be responded to in less than 60 minutes (the average support ticket response time being just 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 63124

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com