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Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up menu will open. It comprises in-depth info about all the actions that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a wide array of how-to video clips demonstrating how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than just reading articles. Thus, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, have a peek at our comprehensive Frequently Asked Questions section, which covers questions asked by real people and offers practical solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can get in touch with our fantastic team of client support engineers available 24x7x365 and ready to assist you with any problem. Each trouble ticket you open will be responded to within 60 minutes (the average trouble ticket response time being only 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 63124

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com